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PROBLEM SOLVING

Problem Solution and Function Location

A person who has a problem needs a solution. In terms of function, that person needs a function that can be executed to solve that problem. The Speak Logic Function at Location connects customers and businesses together, where customers can identify their problems and businesses or providers can identify their functions.

Speak Logic Function at Location illustration

When a problem is identified, a function is needed to solve that problem. When a function is identified at a location, a function is needed at that location to solve that problem. For example, if a person has a bad starter problem, then a business provides a function to solve that problem, where that function is assigned to solve that problem. The app performs a matching of functions to problems as well as problems to functions.

Both public and private businesses can use the app to connect to their customers. For example, an apartment complex can use the app to connect with its tenants, where tenants can send service requests. Mechanic shops can connect with their customers. Restaurants can also connect with their customers. The app can also be used without a connection

Businesses can track their stats to identify problems solved during specific time periods. How many people they served, track feedback and make service adjustments to provide better results and improve customer satisfaction. A graphical trend is available for businesses to show service performance related to time.

Problems are broadcasted to specific businesses to show the problem, where the business can make an instant decision on solving that problem. For example, a person who has a car problem may show a video of that problem to a mechanic, then the mechanic can determine an approach to solve that problem to help the customer.

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Problem listing and function listing, where a person can list a problem and a business can list a function that can be used to solve that problem. The person can assign the problem to the function the business provides and the function provided by the business can be used to solve that problem.

Different types of connections can be created for different types of businesses . For example, landlords and tenants can create their own connection. Mechanics and customers can do so as well as doctors and patients . The connection enables easy access to functions provided by the business to solve problems for their customers.

Instant problem broadcasting, where a problem can be privately shown to a business to make an instant decision on solving the problem. A business can assign a function to a problem posted by a person to show that the function can solve it. A person who has a problem can also assign that problem to a business to show that the function provided by the business can solve the problem.

Stats tracking to show the number of problems solved by a function provided by a business. Using a stats tracker, a business can identify whether or not the function provided by that business solves the problem it intended to and make adjustments if necessary. The feedback trend can also be used by businesses to help strengthen customer experience.

Managing maintenance requests used to be a nightmare. Tenants would call at all hours or leave notes that got lost. Now with this app, my tenants can post their problems directly and I can assign the right maintenance person right away. The plumbing issue gets matched with our plumber, electrical problems go to our electrician. Everything is organized and nothing gets forgotten. My tenants are much happier now.
Gabriela TorresApartment Complex Manager
This app has completely changed how I connect with customers. People can show me videos of their car problems before they even come to the shop. I can tell them exactly what the issue is and give them a price estimate. Sometimes I can even help them fix simple problems over the app. My customers love getting quick answers and I save time by knowing what tools to prepare before they arrive.
Mike O'BrienAuto Repair Shop Owner
My patients can now describe their health concerns through the app and I can provide quick guidance. For minor issues, I can suggest home remedies or tell them if they need to come in for an appointment. The app helps me track which treatments work best for different problems. My patients feel more connected to their healthcare and get faster responses to their questions.
Dr. Patricia LeeFamily Doctor

The Speak Logic Function at Location is a web and mobile app that connects both businesses and customers, where a person who has a problem can post the problem, and a business that provides a function to solve a problem can also list that function. The process enables a function to be assigned to solve a problem and a problem can be assigned to a function to be solved.